Research reveals that cultural intelligence is the moderating factor in whether diversity is an asset or liability for innovation. Cultural intelligence (CQ) is a research-based measurement that predicts how an individual will work and relate with people from different cultural backgrounds.
Diverse teams comprised of members with low CQ, significantly underperform homogeneous teams. But diverse teams comprised of members with moderate or high CQ, significantly outperform homogenous teams on pretty much every measurement—not the least of which is innovation.
APPLY CULTURAL INTELLIGENCE
As a skill set, cultural intelligence can be applied in a variety of settings. The following settings are real live case-studies that have incorporated cultural intelligence into their organisational change and development projects